YOU DIDN'T ESCAPE THE SYSTEM. YOU BECAME IT.

Premium rates, prestigious clients, everyone thinks you've "made it." But you're working harder than you did as an employee (just with fancier business cards).

Operations chaos isn't inevitable. It's what happens when you build workflows that can't survive without their creator constantly feeding them attention.

Discover where your brilliance is trapped in routine tasks and the precise escape routes you've been missing.

From Fortune 500 crisis management to founder-free systems. $2.3M in hidden profit recovered for service businesses ready to stop bleeding time and money.

22+ YEARS ARCHITECTING OPERATIONS

OPERATIONS ELEGANTLY ARCHITECTED

more about me

Ops chaos is optional. I'm Rachel Lavern, strategist, speaker, and systems architect. After 22 years solving operational crises for Fortune 500 companies, I now help coaches, consultants and boutique agencies discover that founder-dependence is a choice, not a requirement.

My clients leave firefighting behind and step into true operator identity: calm, confident, and founder-free. They stop babysitting their AI and start architecting systems that scale without them. Because your business should work beautifully whether you're working late or sleeping in.

rachel

Meet the Operations strategist

TRIGGERS

01

WORK WITH ME

KIND WORDs

Graciously shared

— Zareen D.

“Being a boutique firm, we’re picky when hiring experts. Rachel won us over by making our operations feel unusually personal. Her insights landed us two new clients, saved us hours, and, honestly, she made it fun. That’s rare in consulting.”

— ori V.

“After Rachel optimized our support flow, we could breathe again. She baked in space for people to share new ideas. Progress doesn’t get more real than that.”

— Calliope S.

“Rachel asked good questions, listened to everyone from interns up to C-level. I genuinely appreciate her kindness, as much as her knack for simplifying complex processes.”

— Jalen T.

“We thought our workflow was fine until Rachel swept in and showed us several blind spots we’d never even considered. Now we've been finishing some projects ahead of deadline. "

Ready to stop touching what should have been automated six months ago?

AND EVERYTHING THAT SCALES IN BETWEEN

BABYSITTING TO BUILDING